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Sustainability Report2024/25

Message from our Chief Executive Officer,Thierry Montocchio

Thierry Montocchio - Chief Executive Officer at ER Hospitality

At ER Hospitality, we view sustainability through the same lens that guides every sound business decision: value creation, disciplined execution, risk management and long-term performance.

 

As we approach the completion of CAP26 and prepare for the next phase with CAP29, our focus is clear: to scale what works, accelerate what matters, and embed sustainability even more deeply into our business model. This includes advancing resource efficiency, strengthening responsible sourcing, improving carbon management, and leveraging innovation and digital capabilities to enhance both performance and impact.

 

Ultimately, our ambition is to position ER Hospitality as a leading force in responsible hospitality, where operational excellence, guest experience, and sustainability are fully integrated, and where every action contributes to creating meaningful, lasting value.

 

I would like to thank our teams, partners, investors, guests, and communities for their continued trust and engagement. Their commitment and collaboration are essential to our progress. Together, we are building an ER Hospitality that is more resilient, more responsible, and better equipped to deliver on its purpose: creating meaningful experiences while contributing positively to the world around us.

Thierry MontocchioChief Executive OfficerER Hospitality

Message from our Chief Sustainability Officer,Corinne Stoutenbeek

Corinne Stoutenbeek - Chief Sustainability Officer at ER Hospitality

Our commitment to ensuring the sustainability of our operations has never been stronger. With this in mind, two major milestones have marked this pivotal financial year, bringing us one step closer to realising our vision.

 

First, the rebranding from Rogers Hospitality to ER Hospitality – following the merger of Rogers and ENL – served to reaffirm our values, our commitments and our vision. This is an exciting topic we explore in greater detail in the first section of this report. Alongside this, the creation of a dedicated sustainability department within ER Hospitality, which I have the honour of leading, stands as a powerful statement: it reflects the Group’s strategic ambition in the area of sustainable development.

 

Our commitment is grounded in conviction, but also in concrete choices. The small, everyday actions matter, just as much as the larger, structural decisions. Today, data – environmental and social, quantitative and qualitative – allows us to prioritise and act where the impact is real. We will therefore continue our efforts to make the demanding choices that matter most. This work will take shape gradually. I hope it will inspire action – first internally, and then among our partners, suppliers and fellow actors across the hospitality and tourism industry. Together, we can help make Mauritius a better, more responsible and more sustainable destination.

Corinne StoutenbeekChief Sustainability OfficerER Hospitality

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FY2025 Highlights

  • Waste
    61%

    diverted from landfill

  • Biodiversity
    Rs 2.8 M

    committed to Marine conservation

  • Single use plastics
    26

    items removed from guest journey and operations since 2022

  • Social Impact
    Rs 1.5 M +

    invested in community-based educational projects.

  • Governance
    Appointment of

    CSO and establishment of dedicated department for Sustainability

The CAP26Strategy

CAP26 sets out ER Group’s strategic roadmap for 2023/2024 to 2025/2026. Developed through a coordinated process led by the Strategy and Investment department, each business segment including ER Hospitality, formulates its own CAP26, which is then reviewed, consolidated, and approved at Group level.

 

CAP26 vision at ER Hospitality

 

This roadmap integrates operational, financial, human and sustainability priorities alike. It is shaped by:

  • The assessment of past performance
  • The economic ambitions growth objectives of ER Hospitality
  • The specific challenges facing the tourism and hospitality sector
  • Key risks and opportunities (energy, resources, market developments, talent attraction and retention, reputation, guest satisfaction, etc.)
  • The Group's broader sustainability ambitions.

The CAP26 roadmap in detailfor ER Hospitality

Strategic Priorities

Management of pollutants and waste

Impacts
Mitigate environmental pollution by managing waste and carbon emissions while promoting sustainable waste treatment, reducing carbon emissions, reducing resource consumption, and contributing to healthy ecosystems.
Objectives
  • Reduced Electricity consumption by up to 3% per guest night by 2025 compared to 2022 baseline
  • Include renewables in the energy mix of Heritage Resorts & Golf by 2025
Strategic priorities

Working conditions and community

Impacts
Ensure the well-being of our team members, attracting top talent and fostering a culture of inclusivity.
Objectives
  • Ensure work-life balance & provide team members with good working conditions.
  • Invest in Training and Development programmes
Strategic priorities

Enhancing the interaction of visitors with the natural and cultural landscape

Impacts
Enables guests to enjoy a unique and authentic experience immersed in a regenerative and health-focused stay, driven by enrichment of biodiversity, expansion of natural areas, and the preservation and enhancement of cultural heritage.
Objectives
  • Create a marine education centre in Bel Ombre
Strategic priorities

Moving towards a circular economy and short supply chain

Impacts
Achieves a resilient value chain, leading to optimised resource management, minimised waste and enhanced resource efficiency.
Objectives
  • Engage with local artisans to transform waste generated by our hotels into valuable commercial products
  • Map and engage suppliers through surveys by 2026
Strategic priorities

Recognition through certification, operational excellence, and transparency

Impacts
Boost market value by aligning with conscientious consumer preferences, and foster customer loyalty through transparent and sustainable practices. Operational excellence ensures efficiency, cost savings, and seamless service delivery, solidifying our commitment to a sustainable and exceptional stay.
Objectives
  • Secure the Top 100 Green Destinations certificate for the Bel Ombre region, in collaboration with the Tourism Authority

GRI Correspondence Index

Statement of use ER Hospitality Property Limited has reported the information cited in this GRI content index for the period July 2024 to June 2025 with reference to the GRI Standards. GRI 1 used GRI 1: Foundation 2021

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